Frequently asked questions

Do you still have questions or comments? We are certainly happy to help you personally, but with the FAQ list you will more than likely find the answer to your question! For more technical information about laser cutting and press brake bending at 247TailorSteel, please consult our guidelines.


General

How do I deliver my drawings?
Are my files safe if I work with Sophia®?
Can I also upload parts lists via Sophia®?
Is 247TailorSteel ISO-certified?
Can I pick up my order at one of 247TailorSteel’s locations?
What are the opening hours of 247TailorSteel?
How do I ensure that my products are delivered in accordance with EN1090-1?
Something went wrong with my order. How can I report this?

Sophia®

How can I register for Sophia®?
How long does it take before I receive my login credentials for Sophia®?
How long does it take before I receive a quote via Sophia®?
What are the advantages of Sophia®?
How does Sophia® work?
Is Sophia® free to use?
Which documents can be imported into Sophia®?
Can I choose my own delivery date via Sophia®?
Are my files safe if I work with Sophia®?
Can I also upload parts lists via Sophia®?
What are the costs of online ordering through Sophia®?

Laser cutting

How many laser cutting machines does 247TailorSteel have?
Which materials can I have laser cut?
Which format of sheet material is cut at 247TailorSteel?
How do I deliver my drawings?
Can all free shapes be laser cut?
What are the machining technologies used for laser cutting?
What are the advantages of laser cutting at 247TailorSteel?
Can 247TailorSteel also have products engraved?

Bending

How many bending machines does 247TailorSteel have?
Which materials can I have formed with a press brake?
How many meters can I have formed with a press brake at 247TailorSteel?
What are the tolerances of the dimensions for bending?
Which product dimensions can I have formed with a press brake?
What are the advantages of bending at 247TailorSteel?
Does 247TailorSteel use a maximum weight for tooling?

Steel

Which types of steel does 247TailorSteel have?
Does 247TailorSteel have an overview of materials for both sheet and tube material?
When my desired type of steel is not in the overview of materials, can 247TailorSteel purchase it for me?
What are the advantages of steel?
Are there different types of steel?

Stainless steel

Can stainless steel be laser cut?
Can stainless steel be formed by bending?
What are the advantages of stainless steel?
Which types of stainless steel does 247TailorSteel have in stock?
Does 247TailorSteel have an overview of materials with stainless steel sheet and tube material?
Are there different types of stainless steel?

Aluminum

Can aluminum be laser cut?
Can I have aluminum be formed by bending?
What are the advantages of aluminum?
Does 247TailorSteel have an overview of materials with aluminum sheet material?

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